Cyprus Car hire terms and conditions

Please read the following text thoroughly, our Cyprus car hire company can not be held responsible if clients have not read and understood our terms & conditions. Regency Car Hire in Cyprus reserves the right to change, modify, update, add or remove all or any portion of these terms at any time at its discretion, with or without notice. (Confirmed car hire bookings will not be affected) Your continued use of this webpage signifies that you agree to these car rental terms.

IMPORTANT NOTE: These terms & conditions apply only to ordinary cars. For V.I.P cars terms & conditions please read here

Cyprus car hire full insurance

All cars are almost fully insured with only 500 euro Excess (Deductible)

If any of the following damages or losses are more than euro 500 then insurance offered does NOT cover:
Punctures and flat tire replacement.
Interior damage
Fuel errors. (Filling up with the wrong type of fuel)
Loss of car key.
Loss of GPS device
Damages in music devices (radio, CD player etc.)
Lack of electricity because of forgotten turned on electrical devices.
Collision damages caused by alcohol or drug abuse.
Un-reported accidents or damages.
Underside of car, windscreen and windows, burst tires caused due to careless driving.
Theft, if car has been forgotten unlocked.
Car fire, if car key was forgotten switched on.
 

General terms

Minimum car rental period is 4 consecutive car hire days.

1 rental day = 24 hours.

North Cyprus: Due to insurance policy, visitors to the recognized Republic of Cyprus are NOT permitted to drive our rental cars in to the north Turkish occupied part of Cyprus by any means.

Late drop off: Up to 2 hours late drop off is free. If drop off time is later than 2 hours from the pick up time then an extra rental day will automatically apply in your quote.

Minimum age of drivers is 24 years. Maximum is 75 years.

  Additional drivers: One at no extra cost but must be approved by REGENCY CAR HIRE CYPRUS upon car delivery.

Infant/Child/Booster seat: One at no extra cost but must be fitted by a parent or guardian.

Fair Fuel Policy: SAME TO SAME:
Please return the car with the same amount of fuel as when was picked up. The car hire company will charge you for every missing quarter of a tank.

Extension of car rental: REGENCY offices must be informed of this at least 48 hours prior to the expiry of the agreed car hire period.

INSURANCE Deposit Requirements: You need to deposit the refundable amount of euro 500.00 by pre-authorization of a valid credit card or by cash upon car delivery. This amount will be refunded when the car is returned to us at the same condition as when was picked up. This amount can NOT be waived by any supplement.

Car accidents: In case of any accident due to customer's fault or negligence the company will not be held responsible for any refund or replacement of the vehicle.

Driving license: Your national or international driving license is accepted.

Availability: Cars are booked by group. We can not guarantee any particular make. However every effort will be made to supply the car make requested.

Regency Car hire in Cyprus reserves the right to free upgrade your car group without prior notice, if the car group booked becomes unavailable for reasons unforeseen.

Choose the right car: Please choose your rental car according to your personal requirements (e.g. number of persons, luggage size etc) Regency Car Hire in Cyprus might not be able to change the car on the spot, neither will be held responsible if the car booked is not spacious enough for your personal luggage. In the event that your luggage does not fit in the car, you will be suggested by our representative to hire a taxi on the spot at your expense. If this is still unaccepted then you will be allowed to cancel your booking by paying 3 car rental days plus delivery expenses.

Cyprus airport car hire delivery: We offer free car delivery (from 08.00a.m until 23.00 night*) to both Cyprus airports. Should you wish to pick up your hired car at the airport, it is important that you enter your arrival airport (Larnaca or Pafos), the arrival flight number and the estimate arrival local time. If you have given us a valid flight number and your flight is confirmed to still be arriving on the given date, our representative will wait for you even if there is a delay. If, after landing, you have more than one hour delay in the customs (e.g. loss of luggage ) we recommend that you use the emergency telephone number (which will be supplied with our confirmation email) in order to confirm your arrival. In contrary case you might be considered as "No show Up" and pay 100% of the car rental amount. View cancellation policy below.
*For after eleven night car delivery (11.00p.m - 08.00a.m) the amount of Euro 25.00 per car rental will be included in your on line quote on step 2.

Car delivery to hotels: We offer free car delivery (day time) to hotels anywhere in the Republic of Cyprus except these resorts, where a small fee is added on the rental agreement as follows:
Protaras (Euro 30.00 extra)
Agia Napa (Euro 30.00 extra)
Coral Bay (Euro 25.00 extra)
Polis/Latchi (Euro 55.00 extra)

No refunds will be given for car rentals aborted earlier or cancellations made after rental start date. However Regency Car hire will be flexible for emergency medical cases.

Parking and traffic violations are the drivers responsibility.

Regency Car Hire reserves the right to supply the car group booked from a sub-contracting company with above terms and conditions.

All car rentals are subject to the full terms and conditions printed on the reverse side of the rental agreement which will be signed upon delivery.

Cyprus car hire Booking terms

In order to enable us securing and confirming a car hire booking, at least a 10% (or minimum euro 20.00) down payment of the total amount is required to be pre-paid by a valid credit/debit card. The remaining balance can be paid by cash or credit/debit card upon car delivery. However, for peace of mind, we recommend full payment in advance (Check how to pay with security)

Cancellation Policy

Cancellations made up to 7 days prior to the rental date: Pay 10% (or minimum euro 20.00) of the total amount.

Cancellations made 6 - 1 days prior to the car rental date: Pay 25% of the total amount.

Cancellations made 1 - 0 days: Pay 100% of the total amount.

"No show Up": Pay 100% of the total amount.

Note: If you have fully (or more than 10%) paid in advance and you wish to cancel your booking within the time limits as above stated, then the difference amount will be refunded.

Complaint Policy

Any complaints should be addressed to the company during the car rental period. Complaints received after quests departure will not be accepted neither answered.